FAQ
Frequently asked questions
Here are some common questions about our company.
We offer a wide variety of pet products, including food, toys, grooming supplies, accessories, and more. Our selection is designed to meet the needs of all pets, from cats and dogs to small animals and birds. We cater to both retail and wholesale customers, ensuring top-quality options for everyone.
To place a wholesale order, simply contact our sales team via the "Contact Us" page, or reach out directly. We’ll provide personalized support and assist you with selecting the right products for your store or business.
Yes, we focus on offering eco-friendly products wherever possible. Our product range includes sustainable and environmentally conscious options for pet food, grooming supplies, toys, and accessories.
We accept returns or exchanges for unopened, unused products in their original packaging. Please visit our return policy page for more details on how to initiate a return and the terms and conditions that apply.
es, we offer special pricing for large orders, whether for retail stores or wholesale businesses. Contact our sales team for personalized quotes and to discuss bulk ordering options.
Once your order has shipped, we will provide you with a tracking number via email so you can monitor its progress. You can also log in to your account on our website to view order details and shipping status.
Yes, we work with trusted suppliers who prioritize ethical and responsible sourcing of pet food. We ensure that all our pet foods are of the highest quality and meet stringent health and safety standards.